Privacy Policy

Last updated: October 9, 2026

Kanos Group LLC ("Kanos Group", "we", "us", or "our") operates the website kanosgroup.com and provides construction and remodeling services in the Tampa Bay area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or engage our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number (including mobile), and mailing address
• Project details: Service requests, property information, project scope, and uploaded photos
• Payment information: Credit card and billing details (processed securely by our payment processors; we do not store card numbers)
• Communications: Text messages, emails, phone call records, and chat transcripts between you and our team
• SMS consent records: Whether you checked the optional SMS checkbox, the date and time, the consent wording shown, and the page where you opted in
• Device and usage data: IP address, browser type, pages visited, time on site, and referring URL
• Cookies and tracking: We use Google Analytics and similar tools to understand website usage (see Section 6)

2. How We Use Your Information

2.1 SMS/Text Message Communications

We only send text messages to people who have opted in. The only ways to opt in are:

• Checking the optional SMS consent checkbox on a form on our website (kanosgroup.com), or
• Texting our business number first.

Text messages are limited to:

• Estimate and quote notifications
• Appointment scheduling, confirmations and reminders
• Project status updates
• Payment reminders and payment receipts
• Replies to your questions

Message Frequency: Message frequency varies, up to 3 messages per day.

Message & Data Rates: Message and data rates may apply.

Opt-Out: Reply STOP to any message to opt out at any time. You will receive one confirmation message and no further texts will be sent.

Help: Reply HELP for help, or contact us at (954) 376-1984 or info@kanosgroup.com.

Not a Condition of Purchase: Consent to receive text messages is not a condition of purchase.

Carriers: Carriers are not liable for delayed or undelivered messages.

No Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

See our SMS Terms for full details.

2.2 Service Delivery

We use your personal information to provide our construction services: preparing estimates, scheduling appointments, communicating project updates, processing payments, and answering your questions.

2.3 Estimate Engagement Tracking

When you view a digital estimate we've sent, we may track engagement data (time spent reviewing, number of views) to better follow up on your project request and improve our service.

2.4 Lead Sources

If you contact us through third-party platforms (e.g., Angi, HomeAdvisor), we receive your contact information from those platforms subject to their own terms and privacy policies. Receiving your information this way does not opt you in to text messages.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

• Service providers: Messaging, email and payment providers that help us deliver our services — only the minimum data necessary, and never for their marketing
• Subcontractors: Name and project address only, shared with subcontractors assigned to your specific project
• Legal obligations: When required by law, court order, or government request
• Business protection: To protect our rights, safety, or property, or to investigate fraud

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including encrypted data transmission (HTTPS/TLS), secure database storage with access policies, PCI-compliant payment processors, and access controls limiting employee access to personal data. No method of electronic transmission or storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project records are retained for a minimum of 5 years. You may request deletion of your data at any time by contacting us.

6. Cookies & Analytics

Our website uses cookies and similar technologies (Google Analytics) to analyze website traffic and improve user experience. You may disable cookies in your browser settings, though some features may not function properly.

7. Your Rights

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data (subject to legal retention requirements)
• Opt out of SMS by replying STOP to any text message
• Opt out of email by using the unsubscribe link in any email

To exercise any of these rights, contact us at info@kanosgroup.com or call (954) 376-1984. We will respond within 30 days.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us